Privacy Policy

Introduction

Romney Cleaners ("we", "us", or "our") operates Romney Cleaners - Window Coverings Installation, Cleaning and Repair Services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

Information We Collect

Personal Information

We may collect the following information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business address, business phone number
• Service Information: Details about your window covering needs, property information
• Communication Records: Correspondence with us through email, phone, or our website forms

How We Collect Information

• Directly from You: When you contact us through our website forms, phone calls, emails, or in-person consultations
• Automatically: Through cookies and similar tracking technologies when you visit our website
• From Third Parties: Business partners, referral sources, or public databases

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and requests
• Scheduling appointments and consultations
• Processing estimates and quotes
• Sending service updates and confirmations
• Improving our services and customer experience
• Marketing and promotional communications (with your consent)
• Complying with legal and regulatory requirements

How We Protect Your Information

We implement appropriate security measures to protect your personal information:

• Technical Safeguards: Secure servers, encryption, firewalls
• Physical Safeguards: Locked facilities, restricted access to data
• Administrative Safeguards: Employee training, confidentiality agreements
• Regular Monitoring: Security audits and vulnerability assessments

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our business, conducting our website, or serving you
• Legal Requirements: When required by law, regulation, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of others

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of our processing of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your personal information to another organization

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertising

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Updates to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

This privacy policy is effective as of the last updated date and remains in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on this page.