Help Center

Most window covering installations take between 1-3 hours depending on the type and number of windows. Simple blinds can be installed in as little as 30 minutes per window, while custom shutters or motorized systems may take longer. We'll provide you with a more accurate timeline during your free consultation.

We always recommend professional measurements for the best results. Our technicians will visit your property to take precise measurements, ensuring a perfect fit for your window coverings. Professional measurements account for window irregularities and mounting requirements that DIY measurements might miss.

Our professional installation team takes great care to minimize any potential damage. We use appropriate hardware and techniques for your specific window type and wall material. Any minor holes or marks are patched and cleaned up as part of our service. Most installations cause no visible damage to your property.

Yes, we specialize in installing window coverings on various specialty windows including bay windows, skylights, arched windows, and unusually sized openings. Our experience allows us to find the perfect solution for even the most challenging window configurations.

We recommend professional cleaning every 12-18 months for most window coverings. High-traffic areas, homes with pets, or properties near busy roads may benefit from cleaning every 6-12 months. Regular dusting and light cleaning can be done monthly to extend the time between professional cleanings.

Cleaning involves removing dust, dirt, and light stains from your window coverings. Restoration is a more intensive process that addresses deep-set stains, discoloration, and wear. Restoration can often make older window coverings look like new, while cleaning maintains already good condition.

We can clean most types of window coverings including blinds, shades, shutters, and some types of curtains. However, certain delicate fabrics or severely damaged coverings may not be suitable for cleaning. We'll assess your specific coverings during our consultation and recommend the best approach.

We'll move small items and protect larger furniture with drop cloths. For heavy furniture or valuable items, we recommend you move them beforehand or let us know if you'd like us to handle them. Our technicians are careful to protect your belongings during the cleaning process.

We offer comprehensive repair services including broken slats, torn fabrics, malfunctioning mechanisms, damaged cords, and alignment issues. We can also repair motorized systems and replace worn hardware. If a repair isn't cost-effective, we'll provide replacement options.

Consider repair if the covering is still functional but has minor damage like broken slats or worn cords. Replacement is recommended for extensive damage, outdated mechanisms, or if the cost of repairs approaches 50-70% of replacement cost. We offer free assessments to help you decide.

Yes, we specialize in repairing motorized window covering systems. We can diagnose and fix motor issues, remote control problems, battery replacements, and sensor malfunctions. We work with most major brands and can often extend the life of your motorized system.

We offer priority scheduling for urgent repair needs. While we don't provide 24/7 emergency service, we can typically schedule same-day or next-day appointments for critical issues like broken safety cords or completely non-functional coverings.

Consider factors like light control, privacy needs, energy efficiency, ease of cleaning, and your decor style. Our consultants will help you evaluate your specific requirements and recommend the best options for each room in your home or business.

Yes, we offer service warranties on our installations and repairs. Installation work is typically covered for 1-2 years, while repairs have a 90-day warranty. Manufacturer warranties apply to new products. We stand behind our workmanship and will address any issues that arise.

Many of our window coverings provide excellent energy efficiency. Cellular shades, insulated shutters, and certain types of blinds can significantly reduce heat loss in winter and heat gain in summer. We can help you choose energy-efficient options that will help lower your utility bills.

Yes, we provide comprehensive services for commercial properties including offices, medical facilities, retail spaces, and educational institutions. We understand the unique needs of commercial clients and can work around business hours to minimize disruption.

We serve Romney, WV and the surrounding areas including the Eastern Panhandle of West Virginia and nearby parts of Virginia and Maryland. Our service area includes cities like Martinsburg, Charles Town, Harpers Ferry, and Winchester. Contact us to confirm service in your specific location.